
Many website owners face a paradoxical situation: the server is running, responds to ping, answers requests, but the website itself does not open in the browser. From the hosting provider’s side, everything looks fine — the server is online, there are no outages. However, users see an error, long loading times, or complete lack of access. To understand the reason, it is important to distinguish between the concepts of “the server is working” and “the website is working,” because these are not the same thing.
